Experts In Automation Equipment Maintenance and Customer Support.

Technical support for robot automation

Robot Field Service

AESG knows that customers appreciate field service companies. Many times a wafer fab manufacturing line is down because of a malfunction of a robot, controller or pre-aligner. It is imperative that the production line be up again as soon as possible. At a customer's request AESG can provide an experienced and highly trained field service repair technician at their facility. This is a quick solution to a major problem. AESG provides speed and competitive pricing along with their expertise. They also provide generous warrantee programs. AESG's specialization does not just include robot field service repair. AESG is qualified to provide field service repair for pre-aligners and controllers. AESG provides the highest caliber robot field service refurbishment and field service repair to their customers. AESG provides the best robot field service of any of the field service companies.

Robot Technical Support

In addition to AESG's field service repair and refurbishment they provide technical support for robot automation products. Robot automation products include wafer handlers, pre-aligners and controllers. AESG is an expert in the repair and refurbishment of all these devices. They provide robot repair technical support 24 hours a day because they know how important it is to their customer's business. The cost of a wafer fab line being down is extremely high so it is important to rectify the situation as quickly as possible. At AESG someone is available to service the customer's needs at all times. AESG provides Equipe robot technical support and PRI robot technical support. PRI and Equipe are now the same company called PRI/Equipe but there are still many robots of each brand out in the field. AESG can provide Equipe robot technical support and PRI robot technical support on their entire wafer handling equipment including the ATM/ABM series and the PRE and ESC series. In addition to robot technical support, AESG also provides technical support for pre-aligners and controllers.