Services
We solve your robotics problems with repair and refurbishment services on robots,pre-aligners and controllers with our focus on quality and speed.
Repair
Enhanced Repair
Full Refurbishment
Please visit our Documents Page to view or download our Complete Service Description Document.
Technical Support
Technical phone support provided on all equipment serviced by AESG, Inc.
Field Service
Provide emergency field service when required.
Onsite Training
Onsite training on trouble shooting, basic diagnostics, and proper setup.
Sales
Refurbished robots available for exchange or outright purchase.
Please use our Contact Form to request a complete Statement of Work (SOW), request an estimate on our services, or request a list of our inventory. An RMA Request Form is available on our RMA Request Page.
Electronic RMA Request Form
For your convenience, we have added the Electronic RMA Request Form below, as an alternative to the printable form located to the left of this page.
RMA Request
Submitting an RMA Request Form is easy. Simply download and print the RMA Request Form located below, or submit our Electronic RMA Request Form located to the right of this page.
Should you choose to print the form, please fax it to (757) 631-3027, Attention: RMA.
View & Print
Sales Documents
Robot and Controller Configuration Forms
Please complete these forms when requesting a price quote for a purchase. Fax forms to: 757-631-3027; Attention: Sales & Services.
AESG Description of Services and Terms and Conditions
These documents provide a more in depth Description of Services, as well as our complete Terms and Conditions.
AESG Customer Forms and Documents
For your convenience, we have made the following forms available to our customers for download and printing.
Service Documents
RMA Request Form
Fax our printable RMA Form to (757) 631-3027; Attention: RMA.
For your convenience we have also added an Electronic RMA Request Form, which can be submitted on our RMA Request Page.
Decontamination Certificate Form
Please complete this form and send it with units to be repaired.
Robot Configuration
Controller Configuration
AESG Description of Services
AESG Terms & Conditions
Decontamination Certificate
© 2004-2011 AESG, Inc.
AESG, Inc.
423 S. Lynnhaven Rd. Suite 103
Virginia Beach, Virginia 23452
Phone: 757-631-3026 | Fax: 757-631-3027
